…democratizing knowledge that links business with intelligence

West AfricaBusiness School

Programme area

Digital Innovation

Helping organisations adopt new technology and ways of working with confidence.

Overview

About the programme.

Technology keeps changing how organisations serve customers and citizens. Our digital innovation programmes help leaders and teams adopt new tools and ways of working with confidence.

The focus is on practical application: what to change, how to bring people along, and how to manage the risks.

At a glance

Format
Face-to-face, Virtual / online, Hybrid, Bespoke in-house
Duration
Normally 2–5 days, agreed around your schedule
Venue
Your venue, our office or a designated venue
Certificate
Awarded on completion
Request dates and fees

What it covers

Focus areas.

Content is tailored after a pre-training gap analysis, so the final outline reflects what your participants need.

  • 01Digital transformation strategy
  • 02Innovation and design thinking
  • 03Digital products, channels and customer experience
  • 04FinTech and InsurTech developments
  • 05Cybersecurity and information risk awareness
  • 06Managing technology-driven change

Who should attend

Designed for.

  • Executives leading digital change
  • IT and operations managers
  • Product, service and innovation teams
  • Public sector teams digitising services

What you will gain

  • A realistic digital roadmap for your team or organisation
  • A shared language between business and technology teams
  • Awareness of the security and control issues that come with new technology

How it is delivered

Practical, interactive and supported for six months afterwards.

  1. Phase 1

    Pre-training gap analysis

    Every participant, along with their managers and supervisors, receives a personal call from the trainer to discuss individual needs and training expectations.

  2. Phase 2

    Practical, interactive delivery

    Sessions combine role plays built on relevant scenarios, instructor-led games and activities, group discussions with constructive feedback, and educational videos.

  3. Phase 3

    Six months of post-training support

    Participants stay in close contact with the training consultant for tips and suggestions as they apply what they learned in their daily work.

Tell us the gap. We will design the training to close it.

Corporate training, seminars, conferences and in-house workshops, built around your team’s needs and schedule.