…democratizing knowledge that links business with intelligence

West AfricaBusiness School

Programme area

General Management

Core management capability for those running teams, units and whole organisations.

Overview

About the programme.

Our general management programmes build the rounded capability managers need to run a team, a unit or a whole organisation: planning, people, money, operations and customers.

They suit professionals who have grown up in one function and now need to manage across several.

At a glance

Format
Face-to-face, Virtual / online, Hybrid, Bespoke in-house
Duration
Normally 2–5 days, agreed around your schedule
Venue
Your venue, our office or a designated venue
Certificate
Awarded on completion
Request dates and fees

What it covers

Focus areas.

Content is tailored after a pre-training gap analysis, so the final outline reflects what your participants need.

  • 01Planning, organising and prioritising work
  • 02Managing people and performance
  • 03Finance for non-finance managers
  • 04Operations and service delivery
  • 05Project management fundamentals
  • 06Customer focus and stakeholder management

Who should attend

Designed for.

  • Middle and senior managers
  • Technical specialists moving into management
  • Supervisors and team leaders
  • Administrators and business owners

What you will gain

  • A working grasp of how each part of the organisation fits together
  • Stronger planning, delegation and follow-through
  • The ability to read and act on management information

How it is delivered

Practical, interactive and supported for six months afterwards.

  1. Phase 1

    Pre-training gap analysis

    Every participant, along with their managers and supervisors, receives a personal call from the trainer to discuss individual needs and training expectations.

  2. Phase 2

    Practical, interactive delivery

    Sessions combine role plays built on relevant scenarios, instructor-led games and activities, group discussions with constructive feedback, and educational videos.

  3. Phase 3

    Six months of post-training support

    Participants stay in close contact with the training consultant for tips and suggestions as they apply what they learned in their daily work.

Tell us the gap. We will design the training to close it.

Corporate training, seminars, conferences and in-house workshops, built around your team’s needs and schedule.